The most recent opportunities for the administrative and technical positions at HCL Technologies in different areas across India, including Mumbai, Noida. There are many exciting career openings with HCL. Find current openings and walk-in interviews here, we give the details regarding the latest employment openings at HCL and build a successful profession in HCL.
HCL Walkin Interview For Freshers/Exp
Job Summary: HCL hiring freshers for Customer Service Representative at Noida location. Graduates who are interested attend directly to walk-in interview on given dates. More information is as follows.
Role: Customer Service Representative
Job Type: Permanent Job, Full Time
Job Location: Noida
Salary: INR 3,50,000 LPA
Experience Details: 1-5 Years
Candidate Profile: Any Graduates
Roles & Responsibilities:
* Registration & Scheduling for client examinations.
* Handling and solving Customer issues through chat while evaluating client specific tools and knowledgebase
* Follow heightening procedures for issues uncontrollable at CSR level.
*Updating various trackers like End User objection tracker etc.
*Implementing feedback given during monitoring sessions by PICs / Team Leads
* Appropriate documentation on client CRM
* Ensuring data security – proprietary data of customers
* Meeting SLAs & maintaining Quality Standards.
Skills Required:
* Good Typing Skills ( 30 wpm with 90% accuracy).
* Good command in verbal and written English.
* Excellent written communication skills
* Good comprehension and correct grammar skills
* Excellent computer/ internet navigation skills.
Date & Time of Walk In Interview: 24th and 25th September From 01 PM to 4 PM
Venue Details:
HCL Technologies Limited,
A- 22 , Sector 60,
Noida, Near Noida sector 59,
Metro station Exit from Gate no 1
Valid ID proof needed: Carry a valid photo identification proof (Driver License, Aadhaar Card, Pan Card or any other Government recognized photo identification)
Documents mandatory for Interview:
- 2 copies of Resume (Mandatory)
- Pan Card (Mandatory) Photo Copies
- Provisional Certificate and/or Degree Certificate (Mandatory) Photo Copies
- 2019 Pass outs Please carry all semester mark sheets along with the internet copy of your final semester results (Mandatory) Photo Copies.
HCL Hiring Freshers For Associate/Senior Associate
Job Summary: HCL hiring freshers for Associate/Senior Associate (Technical) at Noida location. Candidates who are interested attend directly to walk in interview on given dates. More information is as follows.
Role: Associate/Senior Associate (Technical)
Job Type: Permanent Job, Full Time
Job Location: Noida
Salary: INR 4,50,000 LPA
Experience Details: 1-4 Yeras
Candidate Profile: Any Graduates
Roles & Responsibilities:
- Analyse and resolve moderately complex Hardware / application problems faced by clients in Timely manner
- Assist in identification, validation, review and approval of customer support procedures
- Documents problem and resolution accurately
- Escalates or hands-off issues to other areas appropriately
- Follows established procedures and process in resolving the issues
- provides support to customers via Phone or E-mail
- Correctly identifying case categorization and severity definition
- Collection of relevant customer information
- Initial understanding of the incident upon call receipt
- Resolving issues based on information available
Date & Time of Walk In Interview: 17th September From 11 AM to 5 PM
Venue Details:
HCL Technologies,
A-22, Sector 60, Noida
Valid ID proof needed: Carry a valid photo identification proof (Driver License, Aadhar Card, Pan Card or any other Government recognized photo identification)
Documents mandatory for Interview:
- 2 copies of Resume (Mandatory)
- Pan Card (Mandatory) Photo Copies
- Provisional Certificate and/or Degree Certificate (Mandatory) Photo Copies
- 2019 Pass outs Please carry all semester mark sheets along with the internet copy of your final semester results (Mandatory) Photo Copies
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